How to order
Shipping methods
Shipping costs
Payment

Prices
Customer Service
About Buffalo

Shopping at Tiendabruce.com is easy. Use the menu at the left to check the different sections in our shop.

You can do a search clicking the "BUSCAR" button that you can see on top of the Home page. You'll be able to search by artist or album title.

Once you've made a search query you will get a listing of all the items available by that artist. To order any of them you just need to click on the COMPRAR ("buy") button and that item will be added to the shopping basket, which is always visible at the bottom of the page. You can always check your shopping basket, cancel items, add new ones, modify order quantities,etc. To check out click on the Shopping Cart" button in the frame at the bottom of the website.

Don't forget to always click on the COMPRAR button to add an item to your shopping basket

Check the shopping basket anytime in the frame below. Click on "Shopping Cart" to see a listing of what you have ordered so far, and modify, delete or add any items at your convenience.

Once you're done, click on "Continue to Check Out" to finish your order. You will need to fill the data required to process the order: full name, address, country, email address and credit card number & expiry date (essential). You are filling data on a secure server. However, if you do not wish to put your credit card details in the order form, you can always email us.

We ship all orders by registered airmail. Delivery changes for every country and it depends on your local postal system, but on average, shipments take around 4-5 days to Europe, 1 to 2 weeks for the US/Australia/Japan.

All parcels are sent by registered air mail. Cost is different for every continent. Check rates below.
Rates valid since January 1st, 2012 until December 31st 2012.

Europe (EEC only)- Registered Airmail

• 1 or 2 CD or 1 or 2 DVD: 9,90 €
  
• 3 to 9 CD; 3 to 8 DVD; or 1 to 3 LPs: 15,50 €
  
• 10 to 18 CD; 9 to 16 DVD; or 4 to 7 LPs: 23,50 €
  
• One T shirt equals cost of 2 CDs: 9,90 €
  

NOTE: These are aproximate costs, specially for vinyl albums.
Shipping costs depend on weight and they will be exactly calculated and charged for each order
according to the order's real weight once it is packed and ready to ship.

Rest of the World - Registered Airmail

• 1 or 2 CD or 1 or 2 DVD: 12,90 €
  
• 3 to 9 CD; 3 to 8 DVD; or 1 to 3LP: 23,80 €
  
• 10 to 18 CD; 9 to 16 DVD; or 4 to 7 LPs: 39,60 €
  
• One T shirt equals cost of 2 CDs: 12,90 €
  

These are aproximate costs, specially for vinyl albums. Shipping costs depend on weight and it will be exactly calculated for each order.

Note: Unfolded posters are always sent separately in a cardboard tube. Cost is (per tube, sent airmail):

• Europe: 15,50 €
  
• USA/America/Asia/Australia: 23,80 €
  
  

All orders pre-paid with a VISA, Eurocard or Mastercard credit card. We will charge your card ONLY on the day of shipment. No AMEX cards accepted, sorry.
You can use the order form on the Shopping basket.
Another safe method is to email the credit card info split in two different messages.

We do all the charges in Euros, and your bank will charge the equivalence in your country's currency.

All prices are indicated in Euros, and all taxes are included.

For any questions about an order, please contact us via email. Our postal address is: Buffalo Records, PO Box 38, 08970 Sant Joan Despí (Barcelona), Spain

We are a registered company and have been serving collectors and music lovers since 1993.

BUFFALO RECORDS
PO Box 38
08970 Sant Joan Despí (Barcelona)
Spain

Phone +34 93 373 01 56


E-mail: click here to contact