Shipments and returns
SYSTEM OF SHIPPING AND DELIVERY
All orders are sent worldwide by registered mail through the post office.
The minimum order is 5 € (excluding shipping) . No orders below this amount are sent.
The usual delivery time for orders is between 2 and 10 days (sometimes , if an item is out of stock, the order may take between 2 and 6 weeks). The availability of each item is indicated In the product description (see "+ Info").
Shipping costs are calculated based on the total weight of the products you request and include postage & packing. Once you select products you can see the shipping cost in the shopping cart located on the top right of the store.
All orders paid by credit card: VISA, Mastercard, Eurocard, Maestro or EDC.
We work by on-line payment gateway protected and guaranteed by Banco de Sabadell . We do not store your card details .
The charge will appear on your statement as "Tienda Bruce" .
You must include your credit card details to confirm your order.
All prices include VAT.
For questions, please contact us by sending an email through the "Contact" section .
It will be a crime of electronic fraud under Article 248 of the Spanish Penal Code, punishable with up to six years in prison, the use of this electronic payment system for purchasing products, under any of the following circumstances:
- Providing false information of the buyer or card used as payment
- Use without permission any information from people other than the buyer
- Facilitate card numbers that do not match the buyer
- Usurp the card holder status
- Use card numbers generated by computer programs or similar algorithms
WARRANTY CLAIMS AND RETURNS
In compliance with current legislation on mail orders, you have the right to return the order if the received items were defective or were not the ordered items, and provided they maintain the original packaging or seal.
Before making a return, please contact us by email thru the "Contact" section .
Once authorized please return it back by eregular airmail to:
Tienda Bruce , PO Box 38, 08970 Sant Joan Despi ( Barcelona), Spain.
Once received and checked we will immediately refund the amount of the returned item.
The deadline for making a claim is 15 days after receipt of shipment. Any problems do not hesitate to contact us.
Order Cancellation : You can cancel an order in the "My Account " section, only if the order has not already been sent.
In the product description :
LP: Vinyl Album
CD: Compact Disc
SGL - CD : Single in compact disc format , usually with 2, 3 or 4 songs
7 " Vinyl Single
10 "/ 12 " Maxi Single ( 27 or 31 cm . )
2-LP , 2-CD, 7 " x 2 12" x 2 : This refers to the double versions of each format : Double LP , Double CD , Double Single , Double Maxi Single ...
All second-hand products be clearly indicated as such in the description (if not stated it is understood that all products are new)
The abbreviations for commonly used record are:
( The first abbreviation refers to the state of the cover . 's Second to disk status . If there is one only refers to the disk).
M : New, Unused
EX : Disc used but in good condition .
VG + : widely used, probably with some fold or obvious marks on the cover disc . Little audible problems (noise or vinyl cracks).
VG : Disc widely used , severe faults or cracks or cover looking very old. Only for collectors.
G or F: Only for collectors. Inaudible or in very poor condition.